Toren — website privacy and enquiry handling

Website enquiries

Where online submission is available, we store your enquiry and contact details to respond and discuss your requirements. Otherwise, the form prepares a draft in your email application, which you choose whether to send. Do not include credentials, source code or sensitive datasets.

If you send an email, the details you include are shared with Trusec through your email provider. We use your enquiry and contact details to respond and discuss your requirements. Include only the information needed for that conversation.

Website operation

The site serves static pages and self-hosted fonts. It does not include advertising trackers or a newsletter sign-up. Hosting infrastructure can process routine request information, such as an IP address, requested URL and browser information, to deliver and operate the site.

Cookies and tracking

Where enabled, optional analytics measure public page visits, campaign sources, key clicks and scroll depth only after you accept. We use an analytics service provider; no session recordings, form contents, names or email addresses are sent. Browser and journey identifiers are pseudonymous, not proof of identity.

Your choice is saved for 180 days on this site only. We use tab-session storage for approved campaign labels and identifiers and reject analytics records older than 24 hours. Choose Analytics preferences to reject or withdraw; withdrawal stops further collection and clears that tab’s analytics data, but does not delete events already collected. Browser Do Not Track and Global Privacy Control signals keep analytics off. Accounts, customer evidence, payment and application pages are excluded.

If you separately choose conversion measurement when submitting online, we connect a successfully saved enquiry to the approved campaign labels and random browser identifier. This is optional and does not include your name, email or enquiry contents. Rejecting analytics before submission also prevents this measurement.

Analytics may be processed in the United States. The company privacy notice below explains service providers, international transfers and your privacy rights. Contact us to ask about collected data or deletion. Email enquiries work whether you accept or reject analytics.

Customer evidence is a separate scope

A website enquiry does not authorise collection of endpoint evidence. Before a customer engagement, agree the data fields, destination, access, retention and any provider data flows. Evidence metadata can include hostnames and working directories; do not assume all metadata is anonymous. Read about evidence and security boundaries.

Company privacy notice

Toren is provided by Trusec.ai Pty Ltd (ABN 44 702 224 155). The Trusec privacy notice explains company contact information, enquiry handling, retention, service providers and privacy requests. Its assessment, account and payment features are separate from this Toren website.

Questions and requests

For questions about your enquiry, or to request access, correction or deletion of information you have provided, contact toren@trusec.ai. Do not send credentials, production source code or sensitive datasets through the enquiry flow.